When reviewing the effectiveness of "do not process" requests, which metrics may organizations track?

Tracking the number of requests received and the corresponding response times is critical for organizations managing "do not process" requests. This is because these metrics directly reflect the efficiency and responsiveness of the organization in handling consumer privacy requests. A high volume of requests may indicate increased consumer awareness and demand for privacy, while shorter response times demonstrate a commitment to addressing these requests promptly.

Monitoring the number of requests helps organizations gauge the effectiveness of their communication about privacy policies and the overall success of their compliance efforts. Response times are an important aspect because they impact customer satisfaction and trust. By analyzing these metrics, organizations can identify areas for improvement and ensure that they are adhering to legal requirements surrounding personal data processing.